James Montemagno
James Montemagno

Live, Love, Bike, and Code.

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James Montemagno

Customer Support

How-to Integrate Helpful Support Emails in Mobile Apps with Insightful Data & Logs

In the mad rush to finish my most recent app, My Cadence [https://montemagno.com/introducing-my-cadence-for-ios-a-simple-cadence-sensor-display/], I forgot to integrate an essential feature. A feature that enables my users to easily get a hold of me to report issues or request features, which is of course email support. Both Google Play and the App Store enable you to supply a support website and email, however this is a very lack luster experience for both you and your users. For your users the…

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