James Montemagno
James Montemagno

Live, Love, Bike, and Code.


James Montemagno

Customer Support

How-to Integrate Helpful Support Emails in Mobile Apps with Insightful Data & Logs

In the mad rush to finish my most recent app, My Cadence [https://montemagno.com/introducing-my-cadence-for-ios-a-simple-cadence-sensor-display/], I forgot to integrate an essential feature. A feature that enables my users to easily get a hold of me to report issues or request features, which is of course email support. Both Google Play and the App Store enable you to supply a support website and email, however this is a very lack luster experience for both you and your users. For your users the…

James Montemagno James Montemagno

I crush code and share it, publish NuGet packages, speak at conferences, upload videos, pretend I am good at playing video games, tweet up a storm, drink gallons of coffee, and ride my bike. Checkout my monthly newsletter that you should subscribe to!