James Montemagno
James Montemagno

Live, Love, Bike, and Code.

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James Montemagno

Customer Support

How-to Integrate Helpful Support Emails in Mobile Apps with Insightful Data & Logs

In the mad rush to finish my most recent app, My Cadence, I forgot to integrate an essential feature. A feature that enables my users to easily get a hold of me to report issues or request features, which is of course email support. Both Google Play and the App Store enable you to supply a support website and email, however this is a very lack luster experience for both you and your users. For your users they need to go open the app store, find your app, and then find the support button. For you…

James Montemagno James Montemagno

I crush code and share it, publish NuGet packages, speak at conferences, upload videos, pretend I am good at playing video games, tweet up a storm, drink gallons of coffee, and ride my bike. Checkout my monthly newsletter that you should subscribe to!